Refund policy
At Refined Vintage, customer satisfaction is important to us.
Returns
· Returns can be requested within 7 days of receiving your order.
· Products must be unused, unworn, unwashed, and returned with original tags and packaging.
· Items showing signs of wear, damage, or alteration will not be eligible.
Non-Returnable Items
The following items cannot be returned:
· Sale or discounted products
· Gift cards
· Customized or made-to-order products
Refunds
· Once your returned item is inspected and approved, your refund will be processed.
· Refunds will be credited to the original payment method within 5–10 business days.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photographs.
Contact
For return or refund requests:
Email: refinedvintagefashion@gmail.com